Tushti oximeter. Does the name ring a bell? Have you bought oximeters from this company, which claims the devices are ‘Made in India’? Well, if the oximeters worked for you, you are just very lucky, because a vast majority of people buying oximeters of the ‘Tushti’ brand with flashy images of brand ambassador Sonu Sood on them are complaining that the devices simply do not work. According to a Twitter user, an oximeter which cost him Rs. 2,000 simply refused to work. The buyer also complained the Tushti’s customer service was not replying to his messages seeking a refund.
Taking to Twitter, a buyer of the oximeter – Rohit Parmar said, “Sonu Sood sir, please help. I bought the Tushti brand oximeter whose box has your picture on it. But the quality of the product is absolutely cheap and the device is faulty. I have emailed (Tushti) many times, but am receiving no reply. These guys are looting people. Rs. 2,000 of mine drowned buying this.”
Kindly help koi reply bhi nhi dete pic.twitter.com/hP73kzdRDV
— Rohit Parmar🇮🇳 (@rohitparmar93) May 23, 2021
On its website, Tushti claims, “Tushti can be your trusted partner in building hardiness to face such health challenges. Our Made in India, FDA Certified, Pulse Oximeters and Infrared Thermometers are products of our genuine concern for society and its wellbeing. We seek your support in inculcating a consistent habit of self-health monitoring to make India a stronger, healthier and resilient Nation.”
In fact, Rohit Parmar is not the only buyer of the oximeter whose device is not working and is faulty. Many others took to Twitter to complain about the cheap product which does not function properly.
https://twitter.com/poonia_jay/status/1396304337115119616?s=20
Hi !!
Just wanted to share review of the brand Tushti with your pic used for branding.
The product-oximeter is of poor quality.
Other products would be same poor quality.
Seeing your pic misguides people and they end up buying product of poor quality.— Dr. Jitendra R Kheraliya (@jitnis) May 22, 2021
@tushti_india I buy an oximeter which is non working.complaints given at WhatsApp number but no response how can we exchange that product is under warranty
— Jatin bagga🇮🇳 (@jatinbaggaa) May 21, 2021
https://twitter.com/MamidalaTulsi/status/1394009685733302274?s=20
Not received Oximeter yet
Order no. – ST8762
Kisi ko need hoti hai tabhi wo apse products buy krta hai na..bt very bad service tushti after so many complaints I found my order no..bt still not receive the oxymeter— Swati Tomar (@SwatiTo41551159) May 16, 2021
Bought Oximeter from you, as Sonu Sood was your Brand Ambassador, and you were delivering it within two days. Did not know that u have no time frame for exchange/refund. Refund/exchange for Defective Oximeter delivered on 4/5/21 still not made (Order No. ST6097). Sarita Dutt
— Ravi Dutt (@RaviDut98446396) May 14, 2021
https://twitter.com/Abhishe28233069/status/1393170499719417859?s=20
@SonuSood We received a wrong oximeter from your association @tushti_india. it saddens me that you are a brand ambassador for this kind of fraud company.i m surprised to see how govt gave license to this kind of co. to play with the lives of indian people. plz look into matter
— CA Sachin garg (@saching03316492) May 13, 2021
Sonu Sood had joined Tushti as the company’s brand ambassador in September last year. Back then, the actor had said, “I am proud to join hands with Tushti India to launch 100% made in India Oximeter and Infrared Thermometer to keep ourselves, our families and the nation safe.”
I am proud to join hands with @tushti_india to launch 100% #madeinIndia Oximeter & Infrared Thermometer to keep ourselves, our families & the nation safe. https://t.co/Niyo7aXU1t pic.twitter.com/IAoM8KjT4z
— sonu sood (@SonuSood) September 7, 2020
At a time when the nation is going through a covid crisis, for Tushti India to provide buyers with faulty devices which simply refuse to work is no less than a blatant scam. Sonu Sood, who has been projecting himself as the messiah of Indians since last year also needs to be asked why his pictures continue to be flashed on the packages of Tushti oximeters which are cheap in quality and faulty in nature. Tushti is looting ordinary Indians and supplying them the products that do not work, while Sonu Sood continues to endorse them.
