I recently got transferred from Madhya Pradesh to Maharashtra and my car is MP registered. After 2 months, a police guy stopped me and asked for NOC. I knew that we need to pay road tax when our vehicles get shifted from one state to other. Somehow I convinced the police man and left towards home.
On the way, I was thinking about the justification of paying road tax again in the same country although shifted to another state. It is very difficult for people who get transferred frequently. So I made up my mind to raise a public grievance. I immediately logged into Grievance Redress Mechanism in Government and raised my concern (i knew it won’t help, but still to vent out my frustration, i did it anyway).
Why is it that we Indians have to pay separate road tax for our cars and bikes when we shift from one state to another? This is the simplest thing that can give high impact to the public. I request this to be addressed suitably.
I got immediate auto-generated email. Adding the screen shot below.
I was surprised but thought there must be an automatic system put in. I even received a SMS on phone.
2 days passed and I received another SMS :
Your grievance number PMOPG/E/2016/0280482 has been received by the Prime minister office and transferred to T section, Transport wing, address – Transport Bhawan, 1 Parliament Street, New Delhi.
(Not able to locate this communication, will add if I can find it)
10 days passed and I received a call. It was from someone in Transport wing, extremely polite to know what I exactly meant. I explained my concern and I was assured it will take sometime to resolve but it has been taken into priority.
I was extremely happy that my small effort was taken seriously which was unexpected in previous governments.
10 days passed and I received this communication through SMS and Email.
The Government is also in the process of bringing Life Time Road Tax Policy/uniformity in the taxes levied on the motor vehicles across the country. Case is closed as of now.
Adding screen shot below.
I was extremely happy with the process. Leave aside the action whether it will be taken or not. I could connect with the leader. Hats off to the discipline put in by Mr. Modi in the Central government sector. I could sense the work happening with this.
Thank you PM Modi !
First Appeared on Quora
