Who would have thought some years ago that an average passenger travelling by train in India could have access to the Railway minister himself ! If a passenger had certain grievances or wanted to draw the attention of the railway authorities to something important then there were only limited options to reach out to the higher authorities. Modi government arrives to power and the scene changes. The average passengers now have direct access through social media to not only the higher-ups of the Railways but also to the Railways Minister himself.
Param Veer Abdul Hamid's widow (Rasoolan Biwi, 90 years) being forced to share her seat with another RAC pessanger as she couldn't get a confirm seat. We just give lectures on deshbhakti but cant provide a simple. Ghazipur to Del live photo. @manojsinhabjp @PiyushGoyal @PMOIndia pic.twitter.com/5sP1MURQiJ
— Dr. Praveen Tiwari (@drpraveentiwari) November 14, 2018
So, when Dr. Praveen Tiwari, pained to see that the widow of Param Veer Abdul Hamid (Rasoolan Biwi, 90 years) was being forced to share her seat with another RAC pessanger as she couldn’t get a confirm seat, all it took was a tweet from him to the Railway Minister, MoS Manoj Sinha, and PMO India, to swing the authorities into action, who immediately took cognizance of the matter and allocated seat no.63 of Berth 2 to Param Veer Abdul Hamid’s widow, Rasoolan Biwi.
Dr. Praveen Patil said thanks to government and railway authorities for their quick action.
Thanks to @PMOIndia @AashutoshNS @manojsinhabjp @PiyushGoyal for a quick action.. Lucknow division took the prompt action pic.twitter.com/Ek0eGq5yg6
— Dr. Praveen Tiwari (@drpraveentiwari) November 15, 2018
Param Vir Chakra Abdul Hamid was martyred while defending his country at Asal Uttar during the Indo-Pak war of 1965. He destroyed Eight Pakistani Patton tanks.
These mediums of communication, also known commonly as Social Media, existed even earlier, but it took the consostent efforts of the Prime Minister Narendra Modi and his team of Ministers to make effective use of it to directly reach out to the people. While the functioning of the previous Government was opaque, shrouded in secrecy and intrigues with the average citizen having no information about its working, the present Government and its functioning are largely transparent and receptive. Now the common man has information of the workings of the government, as the present Union Cabinet has utilized the Social Media, to benefit the common citizen through information and assistance.
Different people use Social Media for different purposes. Leaders of the world’s largest democracy such as Prime Minister Narendra Modi, Mrs. Sushma Swaraj and Piyush Goyal have redefined the way Social Media could be used to connect with the same people who elected them and who they represent. Such an exemplary use of Social Media was not thought of by anyone until a few years ago.
