No matter how pious someone’s intentions may be, but if the lines between ambitions and greed gets blurred, the person will end up turning into a leech for the society. Apparently, there are multiple stories in the EduTech sector where people with humble beginnings and good start ended up besmirching, corrupting and even killing the Guru Shishya Parampara.
Rather than imparting knowledge and wisdom, these EduTech start-ups have pure monetary motives on their mind. With the passage of time, these EduTech start-ups have turned education into a costly dream through which the poor can be exploited legally. Sadly, the pioneer in the EduTech sector, BYJU’s has to take the lion’s share for this degradation.
BYJU’s robbed away the last penny from the poor
Hope is not just any ordinary four-letter word. It is the driving factor that moves the world forward. People hope for a better future, for themselves, for their kids and loved ones. Saving a few, education is considered one of the best ways to assure a better future. It is this very HOPE on which the EduTech start-ups pounced on.
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By painting a contrasting utopian and dystopian picture, based on their choice, BYJU’s salesmen have gained major success in trapping the poor in their fools’ paradise. But as they say, bad things may create a ‘fortress’ but it will always remain of ‘sand’. Apparently, scores of parents have now started to water down and flush out BYJU’s fortress to the ground.
As per a Reuter report, duped parents have started to lodge thousands of complaints against BYJU’s. There are around 3,759 complaints made against BYJU’s on the ConsumerComplaints.in website. It is claimed that BYJU’s have resolved around 1,397 complaints. Contrary to BYJU’s, the total number of complaints against other Edu-tech companies combined is just 350. These Edu-tech companies include other giants like Vedantu, Unacademy, Simplilearn, and even the now bankrupt Lido Learning.
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The sheer volume of complaints against BYJU’s speaks volume about the dissatisfaction among the parents. However, in its defence, BYJU’s tried to trivialise the gravity of the matter and downplayed the number of complaints.
The leading EduTech company, BYJU’s claimed that it has more than 75 lakh customers. Further, it sells more than 1,50,000 courses every month. It added that only a miniscule section of those customers claims refunds, putting the figure at 1,500 each month.
Urgent need for regulation against scamming tricks of EduTech start-ups
Apart from the increasing number of complaints against BYJU’s, the scammed parents have been demanding the government to frame regulation and laws in the field of education-technology. The Head of consumer law in the Ministry of Consumer Affairs, Mr Ashok R Patil stated that complaints against Edu-tech companies are being investigated. He added that they are framing policies to regulate this sector.
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Additionally, the Ministry of Education has also advised customers to remain vigilant against such companies where schemes like self-loaning can be used.
It is to be noted that in the radiance of success, EduTech start-ups like BYJU’s have completely maligned the education sphere. They have lost the essence of imparting knowledge and have reduced it to a commodity affordable only to riches. Even if a poor person gets into their trap, they realise the muck of current private tutoring start-ups by ending up worse than they already were. But such start-ups should rest assured that their downfall started the very day, they breached the line between ambitions and greed and ended up legally institutionalising fraud with poor parents.
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